Shipping Policy
Shipping Policy – Almasa
At Almasa, we are committed to delivering your orders smoothly and reliably, because everyday comfort starts with a seamless shopping experience. Below are the details of our shipping policy:
Shipping Time
Orders are processed and prepared for shipment within 1–3 business days after order confirmation.
Delivery within Egypt typically takes 2 to 5 business days, depending on the destination.
Delivery times may vary slightly for remote areas.
Shipping Fees
Shipping fees are calculated based on the delivery address.
Free or discounted shipping offers may be available on selected orders (please check the website for current offers).
Shipping Areas
We currently ship to all governorates within Egypt.
International shipping is not available at this time.
(International shipping will be announced once available.)
Order Tracking
Once your order is shipped, our delivery partner will contact you to confirm the delivery schedule.
You may also contact our customer service team to check the status of your order at any time.
Shipping Delays
In rare cases, delivery may be delayed due to circumstances beyond our control, such as:
High shipment volume
Weather conditions
Public holidays
If a delay occurs, we will inform you as soon as possible.
Shipping Requirements
Please ensure that your delivery address and phone number are accurate and complete.
If the delivery cannot be completed due to unreachable contact information, the order may be canceled.
Important Notes
Orders are shipped during business days only.
Almasa is not responsible for delays caused by incorrect customer-provided information.
Customer Support
📞 +20 100 987 0033
At Almasa, we make sure your order reaches you safely — because your everyday comfort matters.